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Tech support

How can we help?

Business Office: 208-452-2000

Residential Tech Support

Free PC Health Check

A $45 Value.
 
Bring your laptop, desktop or tablet to FMTC for this free service, Monday-Friday, 8am-5pm to our business office at 319 SW 3rd St. in Fruitland. One of the FMTC Internet Technicians will evaluate your device and contact you to discuss their findings.
 
You can also schedule a drop off of your device by calling 208.452.2000 or through our online contact form: https://fmtc.com/contact/
Experiencing These Issues?Deven IT Technician
  • Sluggish
  • Overheating
  • Freezing Up
  • Pop Up Ads
  • Poor Battery Life
  • Software Glitches
  • Crashing

You can rely on our local IT Tech team for your PC, tablet or desktop repair.

  • Free Diagnosis
  • Quick Turnaround
  • Affordable Rates

Services Available 
From FMTC’s Skilled Internet Technicians

Diagnostic: $45.00

FMTC will assess your device to determine what the issue is and recommend a course of action for repair. If repair is performed FMTC then the diagnostic charge will be waved.

Virus removal: $95.00

FMTC will clean all viruses, malware, spyware, adware, and rootkits infecting one computer, make sure your anti-virus software and operating system software are both up to date and verify functionality after cleaning is done. If anti-virus subscription is expired or none is found, FMTC will install the highest rated free anti-virus available.

System restore: $85.00

FMTC will restore system to factory condition and install available system updates. Restore disks must be provided, or system must have uncorrupted recovery partition. A backup is highly recommended beforehand as all data will be erased from the hard drive.

PC and Mobile Setup: $85.00

FMTC will setup your new PC or Mobile device by starting it up, creating a username and password (If requested or required by OS),
installing available system updates, installing one software title, installing anti-virus (If available), setting up email, and creating a backup for
applicable devices. For Windows devices a Windows Restore Point can be created locally on the device. If provided with an adequately sized
External Storage Drive, we will create a Windows Recovery Image on the provided drive. Software or External Storage Drive not provided.
Anti-virus will be the highest rated free version if one is not provided. 

Data backup/transfer: $45.00

FMTC will make a backup of your data onto a flash drive or external hard drive that you provide. FMTC can also transfer all your data from your old PC to your new PC.

Hardware install: $35.00

FMTC will install one piece of hardware such as Storage Drive, RAM, or GPU. We will make sure it is compatible with your system, configure it for your system, and verify that it works. Hardware must be provided before install.

Other tech services: $75.00

For any issues or services that do not fall under these categories, FMTC will charge $18.75 per fifteen minutes.

Remote Hourly rate: $75.00

For any services provided outside of FMTC offices, we will charge $37.50 per half hour.

Other residential services

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Sales pitches come in many forms, and some can be misleading. Here is a recent one that we want to make you aware of. Farmers Mutual Telephone Company (FMTC) has heard from our customers that Sparklight door-to-door salesmen are making claims that FMTC is raising rates and that we are working with Sparklight, allowing them to use our fiber optic network to provide Sparklight services. This is NOT true! Do not believe what you are hearing. FMTC is not sharing our fiber network with Sparklight and has no plan to do so. In addition, we will always notify customers prior to any rate increase. If you do have any interaction with any of these salespeople, please call FMTC office at 208-452-2000, and we will answer your questions. For 117 years FMTC has been providing, affordable, dependable, reliable telecommunications for Fruitland with expansion into surrounding communities. We are here for you. Thank you for choosing FMTC.
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