Web portal
Enables users to manage calls, calling features, faxes and voicemails. Administrators can manage business level features.
Desktop and mobile client/app
Enables instant messaging and “presence” capabilities (if someone is available or not) with your work group or entire company.
Outlook integration, click-to-dial, and voicemail-to-email
Integrates UCaaS into how you work every day.
Call Manager
Allows users to easily personalize the service to meet their individual needs. Use features like find-me/follow-me and simultaneous ring with your mobile device
Auto Attendant
A highly flexible automated system that works in tandem with music-on-hold to play music or messages for a caller.
Call log
Provide a detailed record of your business’s usage. Can also deploy account codes to track with greater depth.
Optional features
Includes audio conferencing, call recording and voice to text transcriptions.
Providing a professional experience when your customers call is critical – it can be the difference between winning or losing business. So no matter how small your business, you should have access to professional features and functionality. Check out all the benefits a Hosted UC solution can provide your business in this comprehensive data sheet.
VoIP with Unlimited Calling
Call Hold
Multiple Call Appearances
Attended Call Transfer
Unattended Call Transfer
Music on Hold
Hot Line
Voicemail
Auto-Attendant
All features within the ‘Standard’ package, plus:
Desktop Client
Mobile apps – iOS + Android
Call Jump
Instant Messaging and SMS
Click-to-Dial
Video Chat
CRM Integration
All features within the ‘Basic’ package, plus:
Call Transfer Directly to Voicemail
Call Manager
Voicemail to Email
CommPortal Web Self Care
Contact Management
Admin Portal
Music on Hold
Account Codes
Multi Line Hunt Groups
Call Pickup Groups
Call Logs
Auto Attendant
Audio Conferencing
Voice to Text Transcription
Call Recording
Talk with one of our experts to find out which solutions would best fit your business goals.
